Abacus Care & Support

How we’re caring safely and superbly during the COVID-19 pandemic

The Challenge and the Commitment

2020 has imposed an enormous medical, social and economic strain on our nation and on our world. The impact has been severe and costly. At Abacus Care & Support, we won’t pretend the challenge isn’t significant, but it doesn’t outweigh our desire to ensure the clients in our area* receive home caring services which are both safe and superb.

Safe Standards

We are committing to the following in our home caring services:

  • Increasing levels of infection control
  • Regularly updating our contingency plans to identify those most at risk
  • Following government guidance
  • Consulting with those we support and updating their ‘future wishes’ in the event of COVID-19 contraction
  • Maintaining our Personal Protective Equipment (PPE)
  • Regular temperature checks of staff and clients
  • Logging all suspected cases
  • Helping our staff and clients to access testing

This list is indicative of our safety measures, but not exhaustive. Get in touch with us directly for more information.

Superb Service

We are committed to maintaining high standards across all our home caring services, and to rising to the new challenges this year has presented. We are determined to address issues of loneliness and grief as well as the restrictions to work, social and physical events placed on our clients. We will do this by prioritising companionship and physical activity, and listening to our clients and their families so we better understand the unique pressures facing them during this difficult time.

The mass of information surrounding the pandemic can feel overwhelming. Here are a few key sources which may seem particularly helpful or relevant to you:

 

*Abacus Care & Support has operations in London and Hertfordshire, having grown from a local family business that started in Letchworth. We are particularly keen to continue to grow our presence and impact in North Hertfordshire, including via our Stevenage, Hitchin and Letchworth care services.

For information about Abacus Care & Supports’ domiciliary care (Home Care) services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk. 

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