Abacus Care & Support

Services

What is an ‘Invisible’ Disability?

It’s now fairly common to see a sticker on a car parked in a disabled bay saying that the user has an invisible disability, or to see a social media post declaring that “not all disabilities are visible.” It has definitely long been the case that people have assumed they’re able to tell a person’s ability or disability simply by looking at them. This is primarily because of the physical aides deployed by so many people with disabilities, or the differences that may manifest in their physique or persona. However, this has never been the case and now, with more medical understanding than ever available, the visibility of so-called ‘invisible’ disabilities is growing. How many people in the UK have an Invisible Disability? In the UK, it’s estimated that over 11million people are living with a disability. It’s believed that up to 70% of these people have a hidden, or invisible, disability and so their condition may not be immediately obvious to others. The term ‘disability’ is an umbrella term for impairment of the person’s quality of life due to their own health, be that physical or mental. This is often misunderstood and so only physical disabilities are focused on or intended to be counted in the use of the word ‘disabled’ or ‘disability’. What kind of condition counts as an Invisible Disability? There are many conditions that may not be immediately visible to others that count as a disability. This includes for example autism, severe anxiety or clinical depression, Chrons Disease, Diabetes, fibromyalgia and brain injury, etc. All of these may not be immediately noticeable when you meet a person with them, but the condition inhibits their quality of life in different ways. Do those with Invisible Disabilities have the same rights as those with Visible Disabilities? Those with an invisible disability are as eligible as those with an obvious physical disability to apply for disability benefits, a blue badge for parking, and other authority-led disability support. However, there is a type of discrimination that those with hidden disabilities may suffer that differentiates itself from the more common ableist theme. Some people are quick to assume that without a wheelchair or walking aid that they’re unable to park in a disabled space, or that if they’re able to work or leave the house that they’re not eligible for disability benefits and are somehow ‘cheating the system’. These are painful and unjust accusations, but extremely common, and it is from this discrimination and prejudice that schemes highlighting invisible disabilities have been born. Do those with Invisible Disabilities still need care help? Our experience tells us that care plans, and hence requirements, of those with invisible disabilities, are just as bespoke as those for people with visible disabilities. At Abacus Care & Support we work with a huge variety of people to support them and help them fulfill their full potential – never letting their disability define them.

What is an ‘Invisible’ Disability? Read More »

What is Supported Living?

Making the decision to seek care for a loved one can be a difficult one. In some circumstances, Supported Living may be the most appropriate care option – offering those needing extra help and support in their day-to-day lives the opportunity to receive it while living wherever they choose. How does Supported Living work? Supported Living is a care service that allows an individual to live by themselves whilst receiving the necessary, and entirely bespoke care package they need. This encourages an independent lifestyle and allows for individual empowerment without compromising on safety or care standards. Carers are able to attend to the individual needing care, and do so as often as required to help, support, and nurture them through their day-to-day lives. The Service User is, therefore, able to continue their lives as usual with their own routines, hobbies, visits, etc. Who is Supported Living care for? Abacus Care & Support (Abacus) works with a range of different people in Supported Living care: including adults with learning difficulties, autism, complex needs, mental health issues, and other challenging behavior conditions. No matter what the individual’s circumstances, we approach their situation as entirely unique and work through a careful planning process with them to ensure our approach is bespoke and works for them – there’s no one-size-fits-all!. Our expert Multi-Disciplinary  Team (MDT) works through a transition process with the individual to provide psychological, OT, lifelong learning, and other support as required. This ensures that service users are best prepared to move into their new home, or into independent living for the first time (dependent on their circumstances). As a minimum, an individual in Supported Living needs to be able to maintain their own tenancy even if they do need care and support to do so. We are here to support you every step of the way. How do Abacus Care & Support Manage Supported Living care? Here at Abacus, we always believe in working with our Service Users, rather than just for them. Taking a completely bespoke approach to an individual’s care needs allows us to ensure that we don’t just get the right fit of care team staff working with them, but also that we fit in care services around the daily life and needs that they have; allowing them to lead the happy, fulfilled and independent life they so deserve. Every service user is individually assessed for their care requirements and regularly reassessed; along with their medical team, if appropriate. The Abacus team have a long and varied experience in much physical health, mental health, and other disability conditions, and are able to draw upon this experience to offer a Supported Living care service that is second-to-none.  

What is Supported Living? Read More »

24hr Live-In Care – Common Reasons For Opting For A Live-In Carer

Moving into a care home is not for everyone – after all, we’re all most comfortable in our own home. For those who need to bridge the gap between a specialist care facility and an hour or so of homecare a day, 24hr live-in care can be a great option. At Abacus Care & Support (Abacus*), we hear many reasons for choosing these services. These are the most common reasons for options for a live-in carer – allowing a service user to maintain independence and stay at home, but with an added companion. How does Live-In Care work? Live-in care refers to having a carer in your home 24/7. The key working hours of the carer are chosen in line with the usual routines of the individual, and the rest of the time, a carer lives in the property as a companion and rests, sleeps, eats, and carries out all their usual home activities. This means that a qualified carer is on-hand and available to deal with any unforeseen circumstances or issues as soon as they arrive and offer a source of comfort for service users and their loved ones. The same carer is not usually in place 24/7, but rather, a small team of carers (usually 2- 3 carers) covers around-the-clock care as required. Of course, only our most trusted and expert staff are used in these posts and they will get to know the service user as a housemate and confidante as well as a professional. Carers are matched to service users considering their hobbies, personalities, and attitudes. What are the most common reasons for opting for a live-in carer rather than moving into a care home? Everyone’s circumstances are different, but we do hear some reasoning for live-in care requests time and time again. Each demonstrates brilliantly the benefits of having an Abacus Care & Support carer at all times. Continued independence – staying at home and in a familiar space gives service users a good degree of independence. They’re able to carry out their daily activities as they would normally; but with a helping hand available should they need it! No limits on visitors ­– care homes, quite rightly, often limit visitors and many don’t allow children. Bringing care to the home rather than moving to it means that there are no limits (subject to prevailing Government guidelines at any point in time) – family and loved ones can nip round whenever and maintain their relationships with no barriers. No upheaval – moving home at any time is stressful, but when combined with ill health and/or need of extra support, this can be extremely distressing. Staying in the home you know well and not having to pack up belongings and move elsewhere is considerably less disruptive than moving into a care home. Companionship – ill, older, and disabled people can be more vulnerable to loneliness than others and may experience mental health difficulties and confidence issues as a result. Having someone else around the house allows for companionship and can help boost mood and cognitive function! Peace of mind – live-in carers are a source of comfort for both service users and their families. Should something happen at any time, a live-in carer will be able to deal with the situation and resolve any issues. This also allows those who were previously providing informal care to step back and regain some of their own time. For information about Abacus Care & Supports’ Live-in Care services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk. 

24hr Live-In Care – Common Reasons For Opting For A Live-In Carer Read More »

Care Near Home

As with everywhere in the country, its elderly, ill, and disabled population have been hit hard by the Covid-19 pandemic. Those looking to access care support services are in a difficult position; looking to balance safety, compassion, and necessity in a whole new way. Care Homes offer fantastic and specific specialist facilities, but there are also other options for people who need it to access care. For example: Moving in with Loved One Whilst often not ideal as a long-term solution, many of those requiring care have had to move in with their loved ones out of necessity during the pandemic and its lockdown restrictions. This provides some lovely quality time with family and/or friends but can be a strain on existing relationships and can inhibit independence. What’s more, unless those living together are qualified and experienced carers, the care received may not be of the high standard required by the person in question. Home Care (Domiciliary Care) Home care is a great option for those who need a little extra help with their day-to-day activities but want to maintain a good level of independence and not interrupt their usual routines. Abacus Care & Support home carers attend their service user’s homes and care for them in their own space. The care given depends on the individual’s needs and may include help with household activities, meal preparation, personal care, administering medication, mobility support, and/or companionship. The exact times, dates, and levels of care are decided by the service user and the package is tailored entirely to the individual. Home care can help people lead full, enriched lives without ever having to move into a care home facility. Live-In Care A live-in carer lives in the home of a service user so that they’re on call and available around-the-clock. The normal ‘working hours’ of the carer are determined by prior agreement to offer standard home care (as above), but outside of these hours, a carer is still present in the home living there and carrying on with their usual household tasks. This is a brilliant option for those with unpredictable or fluctuating health conditions and supplies peace of mind and comfort to both the service users and their loved ones. Live-in care is usually provided by a team of three or four carers, splitting shifts to offer 24/7 help, or by an individual working a few days on/few days off as a rota. Each carer is matched with a service user on their personality, interests, and attitudes, so you can be sure everyone gets along and functions well together in the home. Having someone available to offer care and support all the time is a great way to combat loneliness and provide companionship. For information about Abacus Care & Supports’ care services please call us on 07934498020/ 02071001680 or email us at enquiries@abacuscaresupport.co.uk.

Care Near Home Read More »

Dementia Care

Caring for someone with dementia can be upsetting and demanding, for both the sufferer and their loved ones. Providing care for someone living with dementia requires a deep level of compassion and understanding, as well as a specialist medical help. Abacus Care & Support has worked with and for dementia patients for many years and strive to provide them with a happy, healthy quality of life. What is Dementia? Dementia itself isn’t a singular condition but refers to progressive damage to the brain cortex (the ‘thinking’ part of the brain). There are over 100 types of dementia, the most common of which is Alzheimer’s Disease. Different types of Dementia affect different parts of the brain, but symptoms commonly include: Memory loss Speech deficiency Poor judgment – ie. the inability to differentiate between hot and cold, how to navigate social situations or what is considered appropriate or normal behaviour Disorientation Stunted senses – ie. a loose sense of touch or the inability to smell Incontinence Confusion and aggression. There is currently no cure for Dementia, but there are treatments available to help prolong a good quality of life and delay its onset. How does Dementia Care differ from standard care services? Many people require some form of care as they age, become unwell or live with a disability. Dementia care varies from this somewhat, as it’s more specialist. Abacus Care & Support Dementia carers understand the following: Caring for someone with Dementia can be unpredictable – they’re able to adapt to all situations using their professional skill set and previous experience Dementia treatment is not linear – there are ups and downs, and good days and bad days. Knowing this and working with each service user as an individual allows for Abacus Dementia carers to offer comfort as required to both their patients and their loved ones Dementia can affect one\’s normal emotional response – even when aggressive, those living with dementia require compassion, reassurance, and kindness. Abacus Dementia carers are well known for really bringing a human touch with them into their work and not keeping care impersonal Lucid moments need to be treated with the utmost care – some people living with Dementia have periods of lucidity, where they understand that they’re unwell and that they’re suffering. This can be extremely upsetting for them. Abacus Dementia carers are expertly trained in how to deal with these situations and can soothe and reassure patients in the most effective way. Support available for the loved ones of those with Dementia We are always on-hand to discuss care requirements and to answer any questions you may have about your loved one’s condition. We are passionate about working with your family rather than just for them in order to deliver the best possible care service. Together, we can ensure that those living with Dementia can continue to lead the happiest, healthiest, most fulfilled lives possible. **For information about Abacus Care & Supports’ care services please call us on 07934498020/ 02071001680 or email us at enquiries@abacuscaresupport.co.uk.    

Dementia Care Read More »

The Ins And Outs Of Domiciliary Care (Homecare)

Having to consider and arrange care for a loved one can be difficult, and there are numerous options, companies, and packages to compare and inspect before you’re able to make a decision. Many people requiring a level of care are hesitant to leave their most comfortable, trusted place – their home. This is where Domiciliary Care (Homecare) comes in. What is Domiciliary Care (Homecare)? Domiciliary Care is also known as ‘Home Care” or “In-Home Care,” and that’s exactly what it is. Rather than an individual having to move into a full-time care facility, they are attended to in their own home by fully qualified carers. The level of care given depends on the amount required – some people may just require an hour or so a day, some more than once a day, and some a live-in carer who resides in their property and is able to be on-hand 24/7 for help as required. Care may include (but is by no means limited to) personal care, household tasks, medical management and clinical care, mobilisation help, meal preparation, and continence care. Domiciliary Care (Homecare) balances the skilled and compassionate care that specialist care staff are able to administer alongside the comfort of the individual’s own home. How Domiciliary Care (Homecare) works The amount of care administered depends on the needs of the individual; at Abacus Care & Support we appreciate that everyone is unique, and so packages are entirely bespoke. What’s more, we understand that care needs can vary and develop over time. Full requirements are discussed with the individual and their family ahead of the first carer visit and can be refined as arrangements continue. Are Domiciliary Care (Homecare) Staff as qualified as those working in Care Homes and Specialist Facilities? Yes! Abacus Care & Support only works with the most recommended, highly qualified, and specifically skilled staff. We treat everyone with the love and attention we would our own family, and this compassion is often commented on by the families and loved ones of our existing service users. All of our working practices adhere to the CQC (Care Quality Commission) regulations; and whilst our care staff has always worn PPE, all are following best practice guidelines for infection control to ensure the utmost safety standards. What are the Benefits of Domiciliary Care (Homecare)? We’re all most comfortable at home and receiving care in a familiar space is preferable for many. It does not involve the upheaval, cost, or stress that moving into a care facility can do, and allows Service Users to maintain their existing schedules without too much interruption. A substantial amount of care can be received without impacting the individual’s quality of life or independence. There are no visiting hours to adhere to, no meal plans to follow and no new routines to adopt. Abacus Care & Support takes an entirely tailored approach to Domiciliary Care so that we’re not just working for your family, but with your family too. Every care plan is unique to the individual service user and their circumstances to best fit their needs, wants, and existing home life. For information about Abacus Care & Supports’ domiciliary care (Home Care) services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk. 

The Ins And Outs Of Domiciliary Care (Homecare) Read More »

Understanding Home Care Costs

Homecare Cost Whilst no one wants their loved one’s care levels to be decided on cost and financial factors, in reality, most people need to at least consider them. Care home costs and home care costs aren’t always the easiest figures to work out, and they are determined by, and include, a lot of different elements. At Abacus Care & Support (Abacus), we’re committed to keeping our pricing packages as clear and transparent as possible. Here we explain the basics of how care fees work. Funded Care If you or your loved one needs care services, you can apply to your local council for a Care Needs Assessment. This process will assess the need for support and how best to maintain a decent level of independence and quality of life. For some people, this will mean accessing 24/7 care in a care home facility, but for others, home care is more appropriate. Alongside the support assessment, a means test will be carried out. This takes into account the income and savings accessible by the person in question, but not the value of their home (unless they’re being accommodated in a care home). The means test calculates the payable amount for care and support in the home dependent on affordability for the individual. Excluding certain disability benefits and allowances, and the value of their home, the banding for homecare costs is set as follows: Total capital over £23,250 – the person must pay full homecare cost fees (known as ‘self-funding’) Between £14,250 – £23,250 – the person must part-fund their homecare costs and the local council will fund the rest Less than £14,250 – the local council will fund all homecare costs. Exactly what is included in the eligible income and capital for funded care calculations can be clarified by your local council upon application. For many local authorities, homecare costs are preferable to care home fees – as they’re considerably cheaper, ‘on-demand’ costs only, and allow for more of their residents to live independent lives. Those who choose to stay at home and receive home care rather than entering a care home may be eligible for Attendance Allowance, a benefit to help those with illness or disability maintain independence. Attendance Allowance does not means-tested, so income and savings won’t affect eligibility. Self-funding Homecare Costs The exact cost of home care varies between providers and is often dependent on the level of homecare provided. Abacus looks after our Care staff in many different ways, one of which is by paying our staff the National, and London, Living Wage, respectively,  based on the location of the care being provided.  The UK Homecare Association in 2020 calculated that the National Minimum Price for Homecare should start from £20.69 per hour. However, this can be more dependent on location, and should specialist medical or personal care be required, or if more than one carer is required to attend. At Abacus Care & Support, we tailor our payment packages to individuals to best suit their needs; because we know that everyone is different. We remain transparent on our costs, so you’ll never be charged a fee or admin cost without knowing about it upfront. Our homecare costs reflect the exemplary quality of care you can expect to receive but are fair and competitive. We accept both direct payments from self-funding service users and funded places from councils and relevant support bodies. For information about Abacus Care & Supports’ domiciliary care (Home Care) services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk. 

Understanding Home Care Costs Read More »

What to Look for in an Assisted Living Care Home

At Abacus Care & Support*, we are passionate about providing quality care in the home. But if you feel it is the right move for you, you may want to search for an assisted living care home. Here, we outline the key things you need to know in order to make a decision that will best serve your needs and wishes. What is assisted living? Assisted living is an option whereby the individual lives in a self-contained flat within a larger complex. Typically, personal care and support is available up to 24 hours per day, and staff can help with a number needs. These will be tailored to your unique needs, but can include help with washing, dressing and medical and hygiene support. In many circumstances, help with domestic concerns such as shopping, laundry and cooking are also provided. There are certainly benefits to this type of care. Assisted living arrangements enable social cohesion through opt-in activities and events. They are also always regulated by the Care Quality Commission (CQC). Could assisted living be for me? Each assisted living arrangement is different, so it is important to understand the ins and outs before making a decision. Often it can be helpful to enlist the support of a friend or family member, so you and those who love you can be confident that your needs will be fully met. Some key things to consider are: What are your personal needs? Do you need constant access to support, or would care in your current home suit you better? Is the location ideal? It’s a good idea to base yourself near family and friends if you have them. Your local council can tell you if there is an assisted living site in your area. You can also search residencies in the Elderly Accommodation Counsel Directory. Can you manage the cost? In addition to the rental or buying costs, you will need to factor in council tax, water and energy bills as well as regular maintenance and service charges associated with assisted living Contact your local council if finding an assisted living care home is something you want to pursue. We believe we offer a range of fantastic alternatives – take a look around the site so we can help you discover the right step for you. * Abacus Care & Support (“Abacus”) is proud to be a family-run specialist provider of Home Care and Supported Living services in London and Hertfordshire. Our team of experienced professionals help you to retain your independence, build confidence, and learn new skills. For information about Abacus Care & Supports’ Care services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk.  https://abacuscaresupport.co.uk/our-care-services/

What to Look for in an Assisted Living Care Home Read More »

International Day of People with Disabilities

On this, the 29th annual International Day of People with Disabilities, Abacus Care & Support is delighted to mark the occasion by showing our support and raising awareness for the advocacy of people with disabilities. In 1992 the UN announced that every 3rd December would mark the International Day of People with Disabilities. We want to use this one day to fuel and inspire us to champion the lives of those living with disabilities every day. Will you support the values of IDPWD? and join us in our commitment to: CELEBRATE the diversity of the community we live in, acknowledging and appreciating our differences and readily contributing to that community*, whatever our ability LEARN from those living with disability and striving to deepen our understanding as a result be OPTIMISTIC about where we’re heading, helping to create a world where people are characterised by their ability and not their disability take ACTION, showing our support for the needs and value of people with disabilities in our area**, today and everyday What is our part to play? At Abacus Care & Support, we want to continue to ensure that our staff are well equipped and trained to be the best domiciliary care providers they can be for the sake of our clients living with disability. We know that providers of at home/ domiciliary care need to be skilled and sensitive to provide excellent care. That’s why we want to commit to enabling a strong and healthy dialogue between our clients living with disabilities, their families and our care providers so that we empower the voices that need to be heard in order to improve our services. You can find out more about the International Day of People with Disabilities by exploring the organisation’s website which has been the inspiration and source for this blog. *Abacus Care & Support has operations in London and Hertfordshire, having grown from a local family business that started in Letchworth ** We are particularly keen to continue to grow our presence and impact in North Hertfordshire, including via our Stevenage, Hitchin and Letchworth care services For information about Abacus Care & Supports’ Care services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk.  https://abacuscaresupport.co.uk/our-care-services/

International Day of People with Disabilities Read More »

Could Supported Living be the Right Move for You or Your Loved One? We Help You Decide

Who is Supported Living for? Supported Living is a fantastic option for adults with learning disabilities, mental ill-health, complex needs, and challenging behaviour. This type of support is designed to empower individuals to live independently. The level of assistance required will differ from person to person, which is why we assess each case uniquely. People with mild learning disabilities may need assistance with filling out forms or accessing education, whereas somebody with severe or profound and multiple learning disabilities may require support with mobility, personal care, or communication. Whatever the need, we want to help address and cater for it in discussion with the individual and their support network. What can Supported Living offer? If you’re considering Supported Living, we know that you or a loved one is preparing for a significant transition away from residential care or the family home. We can help choose the best option for you and can offer self-contained and studio flats as well as shared accommodation. Although the facilities may vary, all our properties are designed to enable you to live the life you want to lead. Supported Living champions your independence, putting you in the driving seat when it comes to selecting the care you want. This could be regular daily care (such as personal care or assistance with eating/drinking), or a few hours of support per week (for things like appointment assistance or social activities). Being a tenant in Supported Living accommodation gives you control over how your home is run and input on decisions which affect your property. Are you ready to be empowered by a move into Supported Living? Get in touch to find out about the services available to you in the Letchworth, Hitchin, and Stevenage areas.* * Abacus Care & Support (“Abacus”) is proud to be a family-run specialist provider of Home Care and Supported Living services in London and Hertfordshire. Our team of experienced professionals help you to retain your independence, build confidence, and learn new skills. For information about Abacus Care & Supports’ Supported Living services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk. 

Could Supported Living be the Right Move for You or Your Loved One? We Help You Decide Read More »