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Festive Family Fun For The 2020 Season

Christmas 2020 is going to be different for all of us, but those with loved ones in full-time supported living care, or elsewhere geographically, need not be separated from all of the fun. There are loads you can do with virtual chats and videoconferencing software, so why not try out some of these great games for family festivities? Grab your Santa hat and your favourite festive beverage, and make sure the timer’s on for your turkey… it’s time to play! Below are some that the Abacus team and those we support have picked to play over the holidays: 2020 Celebrity-style Interviews ‘Tis the season for long sofas packed with celebrity guests sharing their life stories whilst dressed in sparkly ensembles; and you’ll be in your finest Christmas outfits, so why not join in the fun? Grab some classic celeb-style interview questions from newspapers and magazines and pull them out of a hat. Each family member and friend must answer 5… and who knows what stories you may uncover?! Everyone can get to know each other’s lockdown lives a little better. Legs 11! It doesn’t get much easier than Bingo, and you can either print off bingo cards and send them in advance of the big day or generate some online. Nominate your caller, pick a prize, and get calling numbers! Most Likely To… A great way to get everyone laughing is to nominate ‘Most Likely To…’ for a range of categories – it can be anything from Most Likely To Get A Secret Tattoo to Most Likely To Sleep Through New Years Ever. Everyone names their person and that person has to take a cheeky gulp of mulled juice or a bite of mince pie! Four Syllables, and… There’s a whole host of online charades games online, but you can do it over video calls in just the same way you would face-to-face. Work out syllables, words, and phrases, and get ready to witness – and probably take part in – some terrible, terrible acting. Ho Ho Ho, Merry Quizmas Many a stocking contains a boxed set of quiz questions, but if you didn’t find one in yours this year, don’t sweat: there’s plenty of free quiz question generators online. Select your quizmaster and get everyone to ‘buzz’ or shout out their answer – first to get it right wins! The prize for family quiz champion can be a paper crown from a cracker… although it may not quite last the year out to pass on the 2021 winner! Whatever you do this Christmas, don’t forget to stay connected. Loved ones in any type of care setting need to feel part of the festivities this year more than ever, and their carers will do everything they can to help make that happen, so don’t be afraid to ask them for support in setting up video calls or finding a quiet corner to chat. 2020 has been different from other years in just about every way imaginable, but one thing stays strong, and that’s the love and care we have for one another. Wishing you and your Loved Ones a Merry Christmas, The Abacus Team x  

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What Covid Has Taught Us About Care

The Care sector has long been underappreciated and misunderstood, and in 2020 has faced more challenges than ever before. With the recognition of the importance of keyworkers and the well-known and much-discussed isolated working conditions, Carers have operated within, it seems as though the general public is beginning to understand better the essential and critical services the care industry offers and maintains. We’ve all learned a lot this year, but what are the main lessons Abacus Care & Support have taken away from the coronavirus pandemic? Allow us to share… Care workers are KEY workers. At the beginning of the Covid-19 pandemic, recognition, and support quite rightly poured in for NHS hospital staff; but initially, other key workers, such as care workers in Supported Living settings, were largely overlooked. Thankfully, public perception shifted, and Carers were given the acknowledgment and respect they so deserve; along with a number of other professions. Carers continue to work under extremely isolated conditions even months after the first lockdown easing, with their support and care have given continuing to be a true lifeline to many. Without Carers and Supported Living settings in place, 2020 would have seen considerably more people lose their homes, jobs, and lifestyles as they struggled to look after their vulnerable loved ones. In dark times, candles shine brighter. Care workers have never had an easy role but have had to adapt and innovate their working practices in order to sustain excellent levels of care. Abacus has always been extremely proud of the brilliant people that make up our carer workforce, but through 2020 we’ve seen them truly shine. Carers have made additional PPE in their spare time, worked long hours to take up additional duties, facilitated families visiting through windows and clear barriers, and organised events to take place in car parks, gardens, and shared spaces – all ensuring that those being cared for can enjoy the quality of life they deserve, even in the midst of rules, regulations and vast societal change. The human touch cannot be replaced. Whilst everyone wants nothing more than to hug and touch their loved ones, this just hasn’t been possible this year. Carers have worked hard to set up video calls and socially distanced visits, but in the absence of families and friends being able to be physically present, they’ve really stepped up in an unprecedented way. The carer/cared-for relationship has moved on and really transformed into trusted friendships that have helped all navigate the tumultuous times we’re living through with mutual support and the promotion of positive mental health. True connections have been made and relationships forged in ways we could perhaps never have predicted before now. Never has the role of carer been broader, more important, or more of a lifeline than it has through the coronavirus pandemic. Spanning lockdowns, rule changes, and vaccination rollouts, conditions have been stormy and Carers continue to steer a steady ship. Now more than ever their services are needed, and their skills nurtured. To care is truly human, and if people have needed anything this year, it’s other people. Thank you to all our Carers, and the wider team, that play a valuable role in making our work at Abacus possible. Even despite the challenging times, we are really happy to get continued positive feedback from those we support.

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The Ins And Outs Of Domiciliary Care (Homecare)

Having to consider and arrange care for a loved one can be difficult, and there are numerous options, companies, and packages to compare and inspect before you’re able to make a decision. Many people requiring a level of care are hesitant to leave their most comfortable, trusted place – their home. This is where Domiciliary Care (Homecare) comes in. What is Domiciliary Care (Homecare)? Domiciliary Care is also known as ‘Home Care” or “In-Home Care,” and that’s exactly what it is. Rather than an individual having to move into a full-time care facility, they are attended to in their own home by fully qualified carers. The level of care given depends on the amount required – some people may just require an hour or so a day, some more than once a day, and some a live-in carer who resides in their property and is able to be on-hand 24/7 for help as required. Care may include (but is by no means limited to) personal care, household tasks, medical management and clinical care, mobilisation help, meal preparation, and continence care. Domiciliary Care (Homecare) balances the skilled and compassionate care that specialist care staff are able to administer alongside the comfort of the individual’s own home. How Domiciliary Care (Homecare) works The amount of care administered depends on the needs of the individual; at Abacus Care & Support we appreciate that everyone is unique, and so packages are entirely bespoke. What’s more, we understand that care needs can vary and develop over time. Full requirements are discussed with the individual and their family ahead of the first carer visit and can be refined as arrangements continue. Are Domiciliary Care (Homecare) Staff as qualified as those working in Care Homes and Specialist Facilities? Yes! Abacus Care & Support only works with the most recommended, highly qualified, and specifically skilled staff. We treat everyone with the love and attention we would our own family, and this compassion is often commented on by the families and loved ones of our existing service users. All of our working practices adhere to the CQC (Care Quality Commission) regulations; and whilst our care staff has always worn PPE, all are following best practice guidelines for infection control to ensure the utmost safety standards. What are the Benefits of Domiciliary Care (Homecare)? We’re all most comfortable at home and receiving care in a familiar space is preferable for many. It does not involve the upheaval, cost, or stress that moving into a care facility can do, and allows Service Users to maintain their existing schedules without too much interruption. A substantial amount of care can be received without impacting the individual’s quality of life or independence. There are no visiting hours to adhere to, no meal plans to follow and no new routines to adopt. Abacus Care & Support takes an entirely tailored approach to Domiciliary Care so that we’re not just working for your family, but with your family too. Every care plan is unique to the individual service user and their circumstances to best fit their needs, wants, and existing home life. For information about Abacus Care & Supports’ domiciliary care (Home Care) services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk. 

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Understanding Home Care Costs

Homecare Cost Whilst no one wants their loved one’s care levels to be decided on cost and financial factors, in reality, most people need to at least consider them. Care home costs and home care costs aren’t always the easiest figures to work out, and they are determined by, and include, a lot of different elements. At Abacus Care & Support (Abacus), we’re committed to keeping our pricing packages as clear and transparent as possible. Here we explain the basics of how care fees work. Funded Care If you or your loved one needs care services, you can apply to your local council for a Care Needs Assessment. This process will assess the need for support and how best to maintain a decent level of independence and quality of life. For some people, this will mean accessing 24/7 care in a care home facility, but for others, home care is more appropriate. Alongside the support assessment, a means test will be carried out. This takes into account the income and savings accessible by the person in question, but not the value of their home (unless they’re being accommodated in a care home). The means test calculates the payable amount for care and support in the home dependent on affordability for the individual. Excluding certain disability benefits and allowances, and the value of their home, the banding for homecare costs is set as follows: Total capital over £23,250 – the person must pay full homecare cost fees (known as ‘self-funding’) Between £14,250 – £23,250 – the person must part-fund their homecare costs and the local council will fund the rest Less than £14,250 – the local council will fund all homecare costs. Exactly what is included in the eligible income and capital for funded care calculations can be clarified by your local council upon application. For many local authorities, homecare costs are preferable to care home fees – as they’re considerably cheaper, ‘on-demand’ costs only, and allow for more of their residents to live independent lives. Those who choose to stay at home and receive home care rather than entering a care home may be eligible for Attendance Allowance, a benefit to help those with illness or disability maintain independence. Attendance Allowance does not means-tested, so income and savings won’t affect eligibility. Self-funding Homecare Costs The exact cost of home care varies between providers and is often dependent on the level of homecare provided. Abacus looks after our Care staff in many different ways, one of which is by paying our staff the National, and London, Living Wage, respectively,  based on the location of the care being provided.  The UK Homecare Association in 2020 calculated that the National Minimum Price for Homecare should start from £20.69 per hour. However, this can be more dependent on location, and should specialist medical or personal care be required, or if more than one carer is required to attend. At Abacus Care & Support, we tailor our payment packages to individuals to best suit their needs; because we know that everyone is different. We remain transparent on our costs, so you’ll never be charged a fee or admin cost without knowing about it upfront. Our homecare costs reflect the exemplary quality of care you can expect to receive but are fair and competitive. We accept both direct payments from self-funding service users and funded places from councils and relevant support bodies. For information about Abacus Care & Supports’ domiciliary care (Home Care) services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk. 

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International Day of People with Disabilities

On this, the 29th annual International Day of People with Disabilities, Abacus Care & Support is delighted to mark the occasion by showing our support and raising awareness for the advocacy of people with disabilities. In 1992 the UN announced that every 3rd December would mark the International Day of People with Disabilities. We want to use this one day to fuel and inspire us to champion the lives of those living with disabilities every day. Will you support the values of IDPWD? and join us in our commitment to: CELEBRATE the diversity of the community we live in, acknowledging and appreciating our differences and readily contributing to that community*, whatever our ability LEARN from those living with disability and striving to deepen our understanding as a result be OPTIMISTIC about where we’re heading, helping to create a world where people are characterised by their ability and not their disability take ACTION, showing our support for the needs and value of people with disabilities in our area**, today and everyday What is our part to play? At Abacus Care & Support, we want to continue to ensure that our staff are well equipped and trained to be the best domiciliary care providers they can be for the sake of our clients living with disability. We know that providers of at home/ domiciliary care need to be skilled and sensitive to provide excellent care. That’s why we want to commit to enabling a strong and healthy dialogue between our clients living with disabilities, their families and our care providers so that we empower the voices that need to be heard in order to improve our services. You can find out more about the International Day of People with Disabilities by exploring the organisation’s website which has been the inspiration and source for this blog. *Abacus Care & Support has operations in London and Hertfordshire, having grown from a local family business that started in Letchworth ** We are particularly keen to continue to grow our presence and impact in North Hertfordshire, including via our Stevenage, Hitchin and Letchworth care services For information about Abacus Care & Supports’ Care services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk.  https://abacuscaresupport.co.uk/our-care-services/

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Passionate about Care Services? Let us help you make your next career move

What does a job in care look like? Working in the care sector is a rewarding and fulfilling career path. It’s a great opportunity to meet new people and get to know individuals with amazing stories. Providing care services could look like visiting someone in their home, or accompanying them to an outing; coming up with creative solutions to a domestic problem, or solving the world’s problems over a cup of coffee. Most importantly, our jobs in care look like: caring! Why are care services so important? We all recognise the value of giving and receiving care, but there are some who need specialised support – that’s why care services are so vital. 21% of people in the UK are living with a disability. Many are being cared for by parent carers who are themselves over the age of 70, which is not a sustainable solution.[1] We know we can do better. Could I be right for a job in care? If you’re compassionate, kind and thoughtful, chances are you’re an enviable candidate for a job in care. Perhaps you have experience in a service related industry, or a knowledge of health issues? Ultimately, your most desirable quality will be your capacity to care. If you can check this off your tick list, we will help your potential as a provider of care services. We support our staff through induction and ongoing mentoring and our bespoke training covers a number of key issues relevant broadly and to unique cases. We’re confident that if you have the passion, we can get you to where you need to be. Think you’ve got what it takes? Head to our jobs page to find out more about the exciting opportunities in your area.* *Abacus Care & Support has operations in London and Hertfordshire, having grown from a local family business that started in Letchworth. We are particularly keen to continue to  grow our presence and impact in North Hertfordshire, including via our Stevenage, Hitchin and Letchworth care services  For information about Abacus Care & Supports’ current vacancies please call us on 07934498020/ 02071001680, or email us at careers@abacuscaresupport.co.uk.  [1] GOV.UK, Disability and Carer Data Tables, (https://www.gov.uk/government/statistics/family-resources-survey-financial-year-201819)

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What are the Benefits of Domiciliary Care?

What is it? Domiciliary or in-home care, designed to support you in your right to live independently. We provide quality home visits which put you or your loved one at the focus. A personalised care plan is designed to champion your unique situation and lifestyle needs. This could involve assistance with health and medical care, clinical care, help with household tasks and mealtimes, assistance during outings and of course, meaningful companionship. We are dedicated to getting to know you, so that we can be sure our domiciliary care empowers you to be where you want to be and do what you want to do.   Who is it for? Anybody in need of personal support in the home can make use of domiciliary care services. Typically (but not exclusively) this service benefits olderindividuals who want specialist care in the comfort of their own home. We see domiciliary care as an option which puts you in the driving seat: in control of the support you want to receive. In-home support is a great option if your priority is independence. Rest assured that if you opt for domiciliary care, our priority is you.   Why does it work? Nobody could doubt that 2020 has been a tough year. Many have been hit with newfound isolation and loneliness. Sadly, the loneliness that can be typical in older people has been exaggerated during this time. As we age, we are more susceptible to mental ill health and according to WHO[1], depression is the number one contributor to ill health and disability – but we know that this is something entirely treatable. By inviting a specialist carer into your home, you are not left to deal with life’s difficulties alone. The problems you have are the problems we want to solve, and whether the solution can be found through a chat over tea, or something a little more complex, we are willing to do the searching. For information about Abacus Care & Supports’ domiciliary care (Home Care) services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk.  [1] WHO, Depression, (who.int/news-room/fact-sheets/detail/depression)

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Making the Most of Life at Home as We Face another Lockdown

  2020 has been a tough year for us all. As we face a second lockdown, it’s easy to feel overwhelmed by the restrictions placed on us. Instead of focusing on what we can no longer do, let’s think about what is important to keep doing. Keep in touch There’s nothing wrong with a good old phone call or letter, although 2020 has been the year of the video call. Popular platforms to use are WhatsApp, Facebook Messenger, Zoom and Skype. Keep active Get up and move position at regular intervals. Go for a walk or spend time in the garden. Something as simple as giving your body a shake can warm up your muscles before having a stretch. Click here for a guide to simple exercises that can be done at home. Keep busy Continue the activities you already love, or try your hand at something new. Gardening, reading, cooking, painting or drawing are all stimulating tasks. Click here to learn the basics of knitting, or head to Google Arts and Culture to virtually visit some of the world’s greatest attractions! Keep on top of supplies Switch to online shopping if it makes shopping for essentials more accessible. Alternatively, ask a neighbour or loved one for assistance. If you are going out to shop, find out if your local supermarket is hosting priority hours that will better support your needs. Keep an eye on your health If the pandemic is causing you to feel anxious, tell someone. Telling your GP is the best thing you can do, and sharing worries with your friends, family or carer can help to ease the burden. Be honest about your physical health, too – your GP is there to help, so don’t worry about contacting them if you feel something is not right.   If following the government guidelines is difficult, you need to communicate this. Make sure other people are aware of your concerns. The government have designed ‘please give me space’ badges which you can download here, and exemption from face covering badges which can be found here.   *Abacus Care & Support has operations in London and Hertfordshire, having grown from a local family business that started in Letchworth. We are particularly keen to continue to grow our presence and impact in North Hertfordshire, including via our Stevenage, Hitchin and Letchworth care services. For information about Abacus Care & Supports’ domiciliary care (Home Care) services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk.   

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How we’re caring safely and superbly during the COVID-19 pandemic

The Challenge and the Commitment 2020 has imposed an enormous medical, social and economic strain on our nation and on our world. The impact has been severe and costly. At Abacus Care & Support, we won’t pretend the challenge isn’t significant, but it doesn’t outweigh our desire to ensure the clients in our area* receive home caring services which are both safe and superb. Safe Standards We are committing to the following in our home caring services: Increasing levels of infection control Regularly updating our contingency plans to identify those most at risk Following government guidance Consulting with those we support and updating their ‘future wishes’ in the event of COVID-19 contraction Maintaining our Personal Protective Equipment (PPE) Regular temperature checks of staff and clients Logging all suspected cases Helping our staff and clients to access testing This list is indicative of our safety measures, but not exhaustive. Get in touch with us directly for more information. Superb Service We are committed to maintaining high standards across all our home caring services, and to rising to the new challenges this year has presented. We are determined to address issues of loneliness and grief as well as the restrictions to work, social and physical events placed on our clients. We will do this by prioritising companionship and physical activity, and listening to our clients and their families so we better understand the unique pressures facing them during this difficult time. The mass of information surrounding the pandemic can feel overwhelming. Here are a few key sources which may seem particularly helpful or relevant to you: UK – Coronavirus (COVID-19): Adult social care guidance Age UK – Coronavirus Guidance NHS England – Coronavirus > Mental health, learning disabilities and autism   *Abacus Care & Support has operations in London and Hertfordshire, having grown from a local family business that started in Letchworth. We are particularly keen to continue to grow our presence and impact in North Hertfordshire, including via our Stevenage, Hitchin and Letchworth care services. For information about Abacus Care & Supports’ domiciliary care (Home Care) services please call us on 07934498020/ 02071001680, or email us at enquiries@abacuscaresupport.co.uk. 

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COVID – 19

Dear All, We wanted to write to you with a quick update on how we are operating at the moment in regards to COVID- 19. We are closely and constantly monitoring the situation and are following all advice and guidelines as laid-out by the government and the World Health Organisation. We are working hard to ensure we are following the best practices that will help us keep our staff and customers safe in these uncertain times. We will be in touch as and when there are any updates with another update when there are any changes. Please do all to stay safe. With very best wishes, Mavis Registered Manager

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